FAQ

How can I personalize my Envelope Necklace?

You can add a small message, initials, or a short name inside the envelope when placing your order . 

How long does shipping take?

Standard shipping usually takes 7–14 business days

Can I return or exchange my necklace?

Yes, returns or exchanges are possible within 30 days of receiving your order, provided the item is in its original condition.

Is my payment secure? 

Absolutely! All payments are 100% secure and encrypted.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number to monitor your package.

What materials are the Envelope Necklaces made of?

Our necklaces are crafted from high-quality stainless steel, plated in gold or silver, ensuring durability and shine.

Is the message inside the necklace visible?

Yes! The envelope opens easily to reveal your personalized message, making it a special and private keepsake.

Are the necklaces hypoallergenic?

Absolutely! Our necklaces are hypoallergenic and safe for sensitive skin.